| ORDERING
For your convenience we accept Visa, MasterCard, American Express,
and Discover cards. Orders can be placed through our shopping
cart, or by calling our toll free number.
Ordering quality
Unlike most Internet merchants we do not employ an automated
order processing service. All orders are carefully checked to
ensure quality. If your order reflects a discrepancy, one of
Mina Gallery's knowledgeable staff members will be in contact
with you. That right! With Mina Gallery there are not surprises.
Special Orders
Most of our featured parts are developed and manufactured in
Europe. In some cases products ordered will not be in stock
in our California Warehouse. If such a situation should arise,
your account will not be charged. A Mina Gallery staff member
will contact you with the details of your order. Your account
will only be charged if you are still interested in placing
the order. Special orders will require at least a 50% deposit.
Special order terms will be made during your purchase.
Unless otherwise stated, special orders
cannot be refunded. Taxation California residents must pay
8.25% sales tax. Orders from outside California pay no sales tax. SHIPPING
POLICY & RATES
Mina Gallery stands behind its speedy and reliable shipping
services.
Most of our featured items are in stock in our California warehouse.
Ready to ship orders will usually be processes and shipped within the same day.
Most orders take approximately 5-9 business days to arrive. Items not in stock
may take up to 14 days to arrive. Special orders may take up to 21 extra days
to arrive from Europe. Our shipping rates are calculated based on product
cost, weight, and size. Shipping costs are offset against the total price of your
order.
California Residents get free shipping on orders up
to $999.99
After that Californian orders pay only half of regular shipping costs. ORDER
TOTAL - GROUND SHIPPING RATES (Approximation)
Mina Gallery prides itself on being able to offer some of
the most competitive shipping rates on the market
________________________________ California
Residents get free shipping on orders up to $999.99 !! ORDER TOTAL - REGULAR
SHIPPING RATES $0 to $29.99 Shipping Charge $3.95 $30 to 49.99 Shipping
Charges $5.95 $50.00 to $69.99 Shipping Charge $8.95 $70.00 to $74.99
Shipping Charge (approximately) $10.95 $75.00 to $149.99 Shipping Charge
(approximately) $13.95 $150.00 to $249.99 Shipping Charge (approximately)
$14.95 $250.00 to $499.99 Shipping Charge (approximately)* $16.95 $500.00
to $999.99 Shipping Charge (approximately)* $19.95 $1000.00. to $1499.99
Shipping Charge (approximately)* $25.95 $1500.00. to $1999.99 Shipping Charge
(approximately)* $35.95
*Shipping chart does not account for items that are very heavy
or large in size (check items for special shipping charges).
** These shipping costs are approximations for ground/regular
shipping services. These values may not be valid for states
where ground shipping is not available (e.g., Hawaii and Alaska).
*** In cases where shipping costs significantly exceed the posted
approximations you will be contacted before your account is
charged.
ORDER TOTAL - International SHIPPING RATES (Approximation)
$0 to $99.99 Shipping Charge $25.00
$100.00 to 199.99 Shipping Charges $30.00
$200.00 to $299.99 Shipping Charge $33.00
$300.00 to $499.99 Shipping Charge $35.00
$500.00 to $699.99 Shipping Charge $45.00
$700.00 to $1099.99 Shipping Charge $55.00
$1100.00 to $1999.99 Shipping Charge $65.00
...
*** This price structure does not apply to oversized items
like bodykits
RETURN POLICY and 100% SATISFACTION GUARANTEE
The Mina Gallery staff wants you to be happy with your purchase.
If you find the product does not meet your needs, contact us
to receive a refund.
To receive a refund the product must be in new condition. Parts
that have been installed, damaged, or otherwise used cannot
be returned. Call to receive a return authorization number **do
not return items without notifying us first.
Return requests should
be received within 30 days of the item's delivery. Only part failures that occur
after the 30 day period will be considered for a refund. 20% restocking
applies on all returns. Unless the return was due to our mistake, return shipping
costs are the responsibility of the buyer. Most special order or sale items
are not refundable.
We at Mina Gallery want to make your shopping experience pleasurable.
If for some reason you are not happy with out service, please
contact us. We will go out of our way to resolve issues to our
mutual satisfaction.
Thanks
you,
Mina Gallery staff
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